Privacy policy
1. Introduction
Keen On Property (“we”, “us”, “our”) is based in Queensland, Australia and operates worldwide. We are committed to protecting your privacy and handling personal information in a transparent and secure way.
This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as relevant international privacy standards where applicable.
By using our website, products, or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Country or location
- Business or company name
- Information you provide through forms, subscriptions, or enquiries
- Technical data such as IP address, browser type, device information, and website usage data
We only collect information that is reasonably necessary for our business operations.
3. How We Collect Information
We collect information when you:
- Visit our website
- Contact us via forms, email, or phone
- Subscribe to newsletters or updates
- Use our products or services
- Interact with us on social media
We may also collect information automatically through cookies and analytics tools.
4. How We Use Your Information
We may use your personal information to:
- Provide and improve our services
- Respond to enquiries and customer support requests
- Communicate updates, newsletters, or marketing (where permitted)
- Analyse website performance and user behaviour
- Meet legal and regulatory obligations
We will not sell your personal information.
5. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and usage patterns
- Enhance user experience
You can control or disable cookies through your browser settings, though this may affect website functionality.
6. Disclosure of Personal Information
We may disclose personal information to:
- Service providers and contractors who assist in operating our business (e.g. hosting, analytics, email services)
- Legal or regulatory authorities where required by law
- Third parties with your consent
Some service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected.
7. International Users
As Keen On Property operates worldwide, your information may be transferred to and processed in countries outside your own. We take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with this Privacy Policy.
8. Data Security
We take reasonable measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure, including:
- Secure systems and access controls
- Reputable hosting and service providers
- Limited access to personal information
However, no method of transmission over the internet is completely secure.
9. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate, out-of-date, or incomplete information
Requests can be made using the contact details below.
10. Marketing Communications
If you receive marketing communications from us, you may opt out at any time by:
- Using the unsubscribe link in our emails
- Contacting us directly
11. Children’s Privacy
Our website and services are not intentionally directed at children under 13 years of age. We do not knowingly collect personal information from children without parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Keen On Property
Email: Darren@keenonproperty.com
Location: Queensland, Australia